| 1.Does the price on your website include shipping |
| Calculate shipping fees based on country, product weight, and volume. After placing an order on the website, please inform customer service and have them calculate the shipping cost for you. |
| 2.What payment methods do you accept? |
| We accept :Zelle,PayPal,Remitly,Western Union,Wise |
| 3.How is the product quality? |
| We sell products of top quality and focus on long-term cooperation with customers, rather than just doing one-time business. |
| 4.How can I trust you? What if I make the payment and you don’t ship the goods? |
| How to determine if a merchant is a scammer has the following points: 1.Can they accept PayPal payments (most importantly: refunds can be applied for if the product has not been received, and the merchant will not receive payment) 2.Does the website update frequently 3.Will a video be taken for your confirmation before shipment |
| 5.How long will it take to receive the goods after payment? |
| Usually, we need 2-3 days to prepare the products. After preparing the products, we will shoot a video for you to confirm. If you are satisfied, we will ship it. If you are not satisfied, you can immediately apply for a refund. We usually send via FedEx or DHL, and it takes 6-8 days to arrive after shipment |
| 6.Does the product have an original box? Are all the accessories complete? |
| Yes, there is an original box. It is the same as the accessories in the counter. If you don’t need the box, the shipping cost will be cheaper. |
| 7.Why can’t I find the product I’m looking for on the website? |
| When you search for products, you need to translate keywords into Chinese, the shorter the better |
| 8.Can I place an order and make payment directly on the website? |
| You can only submit an order, but cannot make direct payment because the product does not include shipping costs. Customer service will calculate the shipping fee before you can make the payment |